Meet Our Experienced Audiology Team
Why Choose Our Hearing Aid Services
Professional Hearing Aid Fitting
We offer a full product line of hearing aids from multiple manufacturers, which translates to more choices for our patients. Our licensed audiologists provide medical-level care with professional fitting and ongoing support.
The Critical Differences
Professional Audiologist Fitting (Our Approach):
• Real ear measurement verification for optimal performance
• Professional sound booth testing for accurate prescriptions
• Customized programming based on your specific hearing loss
• Ongoing adjustments and fine-tuning included in warranty
• Medical approach focused on your hearing health outcomes
Significant Cost Savings
Our patients are often quoted up to $10,000 for premium hearing aids at other local offices. We provide the same premium technology for a fraction of the price while including comprehensive ongoing care.
Meet Our Experienced Audiology Team
Advanced Hearing Aid Technology & Brands
Premium Technology from Leading Manufacturers
We partner with the industry's top manufacturers to provide you with the latest hearing aid technology. Our audiologists help you select the best option based on your specific hearing loss, lifestyle needs, and budget.
Featured Technology Brands
Oticon - Advanced Brain-Hearing Technology
• BrainHearing™ technology works with your brain's natural processes
• Rechargeable options with all-day battery life
• Bluetooth connectivity for phones, TV, and music streaming
• Tinnitus relief features built into select models
Signia - Innovative Processing & Connectivity
• Own Voice Processing for natural sound of your own voice
• Motion sensor technology adapts to your activity level
• Stylish designs from completely invisible to boldly fashionable
• AI-powered sound processing for optimal hearing in any environment
Starkey - American-Made Precision
• Made in the USA with advanced manufacturing standards
• Healthable™ technology tracks physical and cognitive health
• Edge Mode AI for challenging listening situations
• Custom-molded options for perfect comfort and performance
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Professional Selection Process
Our audiologists evaluate multiple factors:
• Your specific hearing loss type, degree, and configuration
• Lifestyle requirements (work, hobbies, social activities)
• Physical considerations (dexterity, ear canal shape)
• Technology preferences (smartphone use, streaming needs)
• Budget constraints and insurance coverage
Meet Our Experienced Audiology Team
Transparent Pricing & Exceptional Value
Reasonable Pricing with No Hidden Costs
We believe in transparent pricing and comprehensive value. Our hearing aid prices include everything you need for successful hearing improvement, not just the devices themselves.
What's Included in Your Investment
Comprehensive Care Package:
• Professional hearing aid fitting with real ear measurement
• Patient education and training for successful use
• Programming and fine-tuning for optimal performance
• All follow-up appointments during warranty period
• Professional cleanings and maintenance at no extra cost
• Bluetooth setup and troubleshooting support
• Annual hearing evaluations to monitor changes
What's Included in Your Investment
Insurance & Financing:
• Most major insurance plans accepted (Blue Cross/Blue Shield, Medicare, Humana, etc.)
• Discount programs welcomed (TruHearing, Nations Hearing, VA Community Care Network)
• Interest-free financing available to remove cost barriers
• Bundled or unbundled pricing options to fit your budget
Our Pricing Philosophy:
We provide the same premium technology found at retail chains for thousands less, while including comprehensive ongoing care that others charge extra for. It's worth the extra 5-10 minute drive to save thousands of dollars.
Meet Our Experienced Audiology Team
Professional Fitting Process & Ongoing Care
What to Expect from Your Hearing Aid Journey
Your Professional Fitting Process
• Professional hearing test in our sound booth
• Lifestyle assessment to understand your hearing needs
• Technology recommendation based on your specific requirements
• Real ear measurement to verify optimal performance
• Custom programming for your hearing loss and preferences
• Hands-on training for insertion, removal, and care
• Follow-up appointments to perfect your settings
• Adjustments and reprogramming as needed
• Ongoing education for maximum benefit
Counselling about hearing loss & hearing aid use & expectations.
Comprehensive Ongoing Support
Routine follow-up care is essential for successful hearing aid use. Your care plan includes:
• Scheduled maintenance visits at no additional cost during your extended warranty period.
• Hearing aid updates and reprogramming as your needs change
• Professional cleanings to ensure optimal performance
• Bluetooth connectivity support for all your devices
• Warranty service coordination with manufacturers
Meet Our Experienced Audiology Team
Community Leadership & Healthcare Partnerships
Our Eaton Rapids Medical Center partnership brings comprehensive audiology care to the medical center’s trusted healthcare environment.
Meet Our Experienced Audiology Team
Community Involvement
Sponsorship of Charlotte Performing Arts Center
Women's Health Fair participation at Alive (Charlotte community health park)
Monthly "Ask the Experts" column in The County Journal and The Flashes
Member Charlotte Chamber of Commerce
Meet Our Experienced Audiology Team
Why Choose Audiology Center of Charlotte
We Care How You Hear!
Our office is on the north end of Charlotte –just off I-69–on Lansing Rd. We are an easy drive from any direction and welcome patients from all over Greater Lansing and beyond. For those who need to drive a few extra minutes to reach us, come see for yourself why our patients say it’s worth the drive!
Personalized Care:
ACC prioritizes individualized care, taking the time to understand each patient’s specific needs and tailoring solutions accordingly.
Expertise and Knowledge:
ACC is staffed by experienced and dedicated audiologists. We continue educating ourselves about the auditory system and the latest treatment options by competing trainings at conferences, meetings and online classrooms.
Advanced Technology:
ACC uses state of the art technology, including AI hearing aids, to enhance patients’ hearing experiences.
Comprehensive Approach:
ACC offers a comprehensive approach to hearing care including:
Diagnostic Evaluations: A diagnostic assessment will help us determine the underlying cause of your hearing issues and establish your type and degree of hearing impairment. This is a crucial step to understanding your hearing needs so that we can provide you with a customized treatment solution.
Insurance Counseling: Our office will call a representative from your insurance company or discount plan to determine what your hearing benefits include and share this information with you. This information is an important part of the financial discussion about better hearing.
Financial Options: Audiology Center of Charlotte is a participating provider with almost all major insurance and discount plans. We also offer multiple discounts and interest free financing options in an effort to keep hearing aids affordable.
Counseling on the Impact of Hearing Loss: Your audiologist will interpret your test results and educate you on your hearing loss and ways to treat it. This allows you to make an informed choice about your hearing healthcare, such as purchasing hearing aids. We counsel patients and their loved ones about the test results, communication strategies, amplification options, assistive devices, hearing loss prevention, tinnitus management, strategies for successful hearing aid use and dealing with hearing loss.
Hearing Aids and Maintenance: We will help you every step of the way with your hearing aids! Our professional care is on-going. Proper hearing aid maintenance is crucial for their functionality, lifespan, and overall hearing experience. Regular, warrantied follow up visits are scheduled at no cost to you to ensure the best possible hearing experience.
Audiologists vs. Hearing Aid Dispensers - What’s The Difference?
In the world of hearing there are two professionals who can provide hearing tests and prescribe hearing devices. It is important to know the difference between the two professions so you can decide who to trust with your hearing healthcare.
AUDIOLOGISTS
An audiologist is a highly trained, licensed doctor of audiology whose mission it is to diagnose, treat and prevent hearing and balance disorders, improve patient outcomes through technology and therapy, and provide critical education about hearing health. Some audiologists may have a Masters of Audiology Degree, which was the previous requirement for licensing.
Certified audiologists are required to pass a rigorous national examination, maintain 30+ hours of continuing education every 3 years and adhere to strict professional ethics standards.
Audiologists can work in a variety of settings such as otolaryngology (ENT) practices, hospitals, private practices, universities, industrial settings and school systems. They can also work for hearing device manufacturers as a training resource for other audiologists throughout the country.
The well-rounded, strenuous education obtained by audiologists enables the professionals to work within a large scope of practice. The practice of audiology includes:
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Administration and interpretation of behavioral and electrophysiological tests regarding auditory and vestibular function
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Vestibular rehabilitation
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Evaluation, fitting and verification of amplification, osseointegrated devices and assistive listening devices
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Cerumen management (wax removal)
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Tinnitus management
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Participation in creating Individualized Educational Programs (IEPs) and Individual Family Service Plans (IFSPs)
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Auditory training and (re)habilitation
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Cochlear implant mapping
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Intraoperative neurophysiologic monitoring
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Creating and implementing a Hearing Conservation Program
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For the full scope of practice, please visit the American Academy of Audiology or the American Speech-Language-Hearing Associations’ websites
HEARING AID DISPENSERS
Hearing aid dispensers are state licensed professionals who specialize in assessing auditory function through basic hearing tests for the purpose of selling devices. Although education requirements may vary by state, Michigan currently mandates that hearing dispensers be at least 18 years old, graduate from an accredited high school or secondary school, and pass a Hearing Aid Salesperson examination. Before becoming eligible for licensing, dispensers must complete two years of experience as a hearing aid salesperson under the supervision of a licensed hearing aid dealer. In Michigan, hearing aid dispensers are not required to complete continuing education classes after receiving their license. Hearing aid dispensers primarily work in private practices or retail chain-type stores.
Meet Our Experienced Audiology Team
CONCLUSION
Audiologists and hearing aid dispensers are both able to diagnose hearing loss and fit hearing devices. The main difference between the professions is the level of education, scope of practice and ability to interact with other health professionals as part of a treatment team. If you are considering having your hearing tested or pursuing hearing devices, make sure to find a professional that fits your unique needs.
Patient Success Stories
What Our Patients Say
"I was quoted $10,000 for hearing aids at another provider. Audiology Center of Charlotte provided better technology for $4,000 less - and the care has been exceptional. The difference in expertise between Dr. Thompson and the salesperson at the chain store was obvious from the first visit."
Mary T., Charlotte
"After years of struggling with my hearing, Dana finally gave me a proper evaluation in their professional sound booth. The other places I tried were just trying to sell me hearing aids without really understanding my hearing loss. The follow-up care here is incredible."
Robert M., Eaton Rapids
"I drive from East Lansing to Charlotte because the care is worth it. Dr. Thompson and Dana remember me, know my hearing history, and provide personal attention you just don't get at the big chains. Plus, I saved thousands on my hearing aids."
James P., East Lansing
"Finally found audiologists who care more about my hearing than making a sale. The professional sound booth testing was much more thorough than anywhere else I tried. Dr. Thompson explained everything and helped me find hearing aids within my budget."
William H., Charlotte
Conveniently Serving Charlotte & Surrounding Communities
Ready to Improve Your Hearing?
Take the First Step Today
Don't let hearing loss limit your quality of life. Our licensed audiologists are ready to help you find the perfect hearing solution that fits your needs and budget.
Three Ways to Get Started:
Contact Information
Charlotte Main Office
1699 Lansing Rd, Suite 2, Charlotte, MI 48813
Hours:
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Monday - Wednesday: 9:00 AM - 4:30 PM
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Thursday: 9:00 AM - 3:00 PM
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Friday - Sunday: Closed
Eaton Rapids Medical Center
1500 S Main St, Eaton Rapids, MI 48827
(517) 225-4287
By appointment
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Monday - Wednesday: 9:00 AM - 4:30 PM
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Thursday: 9:00 AM - 3:00 PM
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Friday - Sunday: Closed
Take the First Step Toward Better Hearing
Don't Struggle with Hearing Loss - Tackle It Today
Take the first step toward better hearing today. Schedule your free consultation with our experienced audiologists. Trust the experts who care how you hear.
Trust the experts who care how you hear.
We Care How You Hear • Professional Hearing Aid Fitting • Licensed Audiologists
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