

Expert Hearing Care in Charlotte, MI

Why Choose Our Audiology Services
Licensed Audiologists
Audiologists are not salespeople. We are licensed hearing healthcare professionals with 8 years of specialized education in auditory and vestibular systems. Hearing loss is a medical condition. Who do you trust to treat your hearing loss?

Audiologists (Our Team)

8 years specialized education (Master's or Doctorate degrees)

Professional sound booth for accurate testing

Comprehensive scope of practice including diagnostics and rehabilitation

Members of ASHA, AAA, and Michigan Audiology Coalition
Why Choose Our Hearing AID Services All ACC we offer:
Affordable Hearing Aids, Comprehensive HA Service plans Custom products-HAs,earnolds,hearing protection Continual Support for patients + loved ones Satisfaction Guaranteed.

Comprehensive Hearing Services in Charlotte, Michigan
Comprehensive Hearing Services in Charlotte, Michigan
Our Core Hearing Services
Professional Audiology Services - Not Sales
Our licensed audiologists provide complete diagnostic and rehabilitative hearing care through evidence-based practices. With over 25 years of experience each, Dr. Katy Thompson and Dana Falardeau deliver expertise that hearing aid dispensers cannot match.
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Comprehensive Hearing Evaluations
Professional diagnostic testing in our sound booth to determine the type, degree and configuration of hearing loss. Our evaluation determines the underlying cause and guides proper treatment decisions.
What's Included
• Pure tone and speech audiometry testing • Professional sound booth evaluation • Comprehensive case history and lifestyle assessment • Treatment recommendations based on medical findings

Hearing Aid Solutions & Expert Fittings
We offer a full product line from multiple manufacturers (Oticon, Signia, Starkey, and more), providing more choices for our patients. Professional fitting includes real ear measurement verification and comprehensive training.
Our Approach
• Customized recommendations based on your specific hearing loss • Professional fitting with verification testing • Patient education and hands-on training • Bluetooth connectivity setup and accessory training
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Specialized
Services
Tinnitus Management: Relief from ringing in ears through comprehensive assessment by professionals trained in auditory system anatomy and physiology.
Custom Hearing Protection
Prevent hearing damage with custom devices for musicians, industrial workers, hunters, and recreational activities.
Comprehensive Hearing Services in Charlotte, Michigan
Services Overview
Comprehensive Hearing Services in Charlotte, Michigan
Our doctoral-level audiologists provide complete hearing healthcare for Charlotte and Eaton County residents, from diagnostic testing to personalized treatment solutions.

Hearing Testing Comprehensive diagnostic evaluations using state-of-the-art equipment in our sound booth at our Charlotte office.

Hearing Aid Fitting Expert selection, fitting and programming of affordable hearing technology from leading brands.

Tinnitus Management Specialized evaluation and treatment options for ringing in the ears.
Our Core Hearing Services
We Accept Most Insurance Plans & Offer Flexible Options
Insurance Plans & Programs We Accept
Major Insurance:
Blue Cross/Blue Shield of Michigan, Blue Care Network, Medicare, HAP, Humana, University of Michigan Health Plan, Priority Health, Aetna, Workers Compensation
Discount Programs
TruHearing, Nations Hearing, United Healthcare/AARP, AudioNet, VA Community Care Network

Our Reasonable Pricing Philosophy
Our patients are often quoted up to $10,000 for premium hearing aids at other local offices. We provide the same premium technology for a fraction of the price. We also offer:
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Interest-free financing to remove cost barriers
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Transparent pricing with no hidden fees
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Extensive warranty and service plan at no additional charge
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Bundled or unbundled pricing options



Service Areas & Convenient Locations
Serving Greater Lansing from Two Convenient Locations
Charlotte Main Office
1699 Lansing Rd, Suite 2, Charlotte, MI 48813
Located on the north end of Charlotte, just off I-69
🕒 Mon-Wed: 9AM-4:30PM | Thu: 9AM-3PM | Fri-Sun: Closed
Eaton Rapids Medical Center Partnership
1500 S Main St, Eaton Rapids, MI 48827
Professional audiology services within the trusted medical center environment
🕒 By appointment - same expert audiologists
Communities We Serve: Charlotte, Eaton Rapids, Lansing, East Lansing, Grand Ledge, Delta Township, Waverly, Mason, Okemos, Dimondale, Springport, Olivet, Bellevue, Potterville, and surrounding areas.
For those who need to drive a few extra minutes to reach us, come see why our patients say it's worth the drive!
Our Audiologists
Doctoral-degree education (Au.D.)
Medical training in ear & hearing health
Comprehensive diagnostic capabilities
Personalized treatment plans
Lower prices on premium technology
No sales pressure or quotas
Accept most major insurance & discount plans (BCBS, Medicare, Humana, and more)

Hearing Aid Dealers
Basic state license only
Minimal training requirement
Limited testing capabilities
Sales-focused approach
Often higher prices (up to $10,000)
Commission-based sales

Testimonial
What People Are Saying About Us

100+
Happy Clients





You can trust Audiology Center of Charlotte to give you the best hearing care. They will always do what is best for you and your hearing. They are in business for you, not to sell the most expensive hearing aids.
Peggy Mawby
You can trust Audiology Center of Charlotte to give you the best hearing care. They will always do what is best for you and your hearing. They are in business for you, not to sell the most expensive hearing aids.
Peggy Mawby
You can trust Audiology Center of Charlotte to give you the best hearing care. They will always do what is best for you and your hearing. They are in business for you, not to sell the most expensive hearing aids.
Peggy Mawby
Meet Our Experienced Audiology Team
What to Expect from Our Care
Comprehensive Care Beyond the Initial Visit

Your First Visit Process
What's Included in Your Free Evaluation:
• Professional hearing assessment in our sound booth
• Comprehensive discussion of your hearing concerns and lifestyle
• Clear explanation of test results and treatment options
• Insurance verification and transparent pricing discussion
• No-pressure consultation with honest recommendations

Ongoing Care & Support
Routine follow-up care is included in your service plan at no additional charge. Regular maintenance visits include hearing rechecks, hearing aid updates, reprogramming, cleanings, training, and Bluetooth connectivity support.
Why Our Ongoing Care Matters:
• Annual or semi-annual appointments at no extra cost
• Professional maintenance to ensure optimal performance
• Adjustments and reprogramming as your needs change
• Patient education and communication strategies
• Same audiologists who know your hearing history
