Expert Hearing Care in Lansing, MI
Why Choose Our Audiology Services
Licensed Audiologists
Audiologists are not salespeople. We are licensed hearing healthcare professionals with 8 years of specialized education in auditory and vestibular systems. Our Eaton Rapids Medical Center partnership brings this doctoral-level expertise directly to your community. Hearing loss is a medical condition—shouldn't it be treated by medical professionals in a medical setting?
Audiologists (Our Team)
8 years specialized education (Master's or Doctorate degrees)
Professional diagnostic equipment for accurate testing
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Comprehensive scope of practice including diagnostics and rehabilitation
Members of ASHA, AAA, and Michigan Audiology Coalition
Why Choose Our Hearing AID Services All ACC we offer:
Affordable Hearing Aids, Comprehensive HA Service plans, Custom products–HAs, earmolds, hearing protection. Medical Center coordination for seamless care. Continual Support for patients + loved ones. Satisfaction Guaranteed.
Comprehensive Hearing Services in Charlotte, Michigan
Comprehensive Hearing Services in Charlotte, Michigan
Our Core Hearing Services
Professional Audiology Services - Not Sales
Our licensed audiologists provide complete diagnostic and rehabilitative hearing care through evidence-based practices at Eaton Rapids Medical Center Specialty Clinic. With over 25 years of experience each, Dr. Katy Thompson and Dana Falardeau deliver expertise that hearing aid dispensers cannot match, now available directly in your community.
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Comprehensive Hearing Evaluations
Professional diagnostic testing using medical-grade equipment to determine the type, degree and configuration of hearing loss. Our evaluation determines the underlying cause and guides proper treatment decisions at our Medical Center location.
What's Included
• Pure tone and speech audiometry testing • Professional sound booth evaluation • Comprehensive case history and lifestyle assessment • Treatment recommendations based on medical findings
Hearing Aid Solutions & Expert Fittings
We offer a full product line from multiple manufacturers (Oticon, Signia, Starkey, and more), providing more choices for our patients. Professional fitting includes real ear measurement verification and comprehensive training.
Our Approach
Customized recommendations based on your specific hearing loss • Professional fitting with verification testing • Patient education and hands-on training • Bluetooth connectivity setup and accessory training
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Specialized
Services
Tinnitus Management: Relief from ringing in ears through comprehensive assessment by professionals trained in auditory system anatomy and physiology.
Custom Hearing Protection
Prevent hearing damage with custom devices for musicians, industrial workers, hunters, and recreational activities.
Yes, we work with your insurance! Our Eaton Rapids Medical Center clinic processes insurance through the medical center billing system, providing seamless coordination with your other healthcare coverage. We'll verify your hearing benefits and share this information with you as part of the financial discussion about better hearing.
Insurance Plans & Programs We Accept
Major Insurance:
Blue Cross/Blue Shield of Michigan, Blue Care Network, Medicare, HAP, Humana, University of Michigan Health Plan, Priority Health, Aetna, Workers Compensation
Discount Programs
TruHearing, Nations Hearing, United Healthcare/AARP, AudioNet, VA Community Care Network
Our Reasonable Pricing Philosophy
Our patients are often quoted up to $10,000 for premium hearing aids at other local offices. We provide the same premium technology for a fraction of the price. We also offer:
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Interest-free financing to remove cost barriers
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Transparent pricing with no hidden fees
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Extensive warranty and service plan at no additional charge
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Bundled or unbundled pricing options
Our Core Hearing Services
We Accept Most Insurance Plans & Offer Flexible Options
Service Areas & Convenient Locations
Serving Greater Lansing from Two Convenient Locations
Lansing Main Office
Lansing
🕒 Mon-Wed: 9AM-4:30PM | Thu: 9AM-3PM | Fri-Sun: Closed
Eaton Rapids Medical Center Partnership
1500 S Main St, Eaton Rapids, MI 48827
Professional audiology services within the trusted medical center environment
🕒 By appointment - same expert audiologists
Communities We Serve: Charlotte, Eaton Rapids, Lansing, East Lansing, Grand Ledge, Delta Township, Waverly, Mason, Okemos, Dimondale, Springport, Olivet, Bellevue, Potterville, and surrounding areas.
For those who need to drive a few extra minutes to reach us, come see why our patients say it's worth the drive!
Meet Our Experienced Audiology Team
What to Expect from Our Care
Comprehensive Care Beyond the Initial Visit
Your First Visit Process
What's Included in Your Free Evaluation:
• Professional hearing assessment in our sound booth
• Comprehensive discussion of your hearing concerns and lifestyle
• Clear explanation of test results and treatment options
• Insurance verification and transparent pricing discussion
• No-pressure consultation with honest recommendations
Ongoing Care & Support
Routine follow-up care is included in your service plan at no additional charge. Regular maintenance visits include hearing rechecks, hearing aid updates, reprogramming, cleanings, training, and Bluetooth connectivity support.
Why Our Ongoing Care Matters:
• Annual or semi-annual appointments at no extra cost
• Professional maintenance to ensure optimal performance
• Adjustments and reprogramming as your needs change
• Patient education and communication strategies
• Same audiologists who know your hearing history
We counsel patients and families about communication strategies, hearing loss management, and successful hearing aid use - ensuring long-term success with your hearing health.
